Harrow FreelanceAccountants
Legal

Privacy Policy

Last updated: 22 April 2026

Plain English summary: When you contact us through the website, we collect your name, email, phone number and a short description of what you need, so we can respond and discuss whether we're a fit. If you become a client, we collect the additional information required to do accountancy work for you (bank records, HMRC references, etc.). We don't sell your data. We don't share it with third parties except where legally required or for specific necessary processors (email hosting, accounting software). You have full GDPR rights over your data.

1. Who we are

Harrow Freelance Accountants operates the website at https://www.freelanceaccountantharrow.co.uk. We are a UK-registered accountancy practice providing services to freelancers, contractors and sole traders.

We are the data controller for personal information submitted through this website and for client records. For any data-related query, please contact us via the enquiry form on this website.

2. What data we collect

When you submit an enquiry through our website, we collect:

  • Your name
  • Your email address and phone number
  • A short description of what you need
  • Your IP address, browser type and pages visited (collected via standard server logs and any analytics cookies you've consented to)

If you become a client, we will additionally collect the personal and financial records necessary to perform the services engaged, your address, date of birth, HMRC references (UTR, NI number, Government Gateway), bank statements, invoices, receipts, identification documents, and any other records relevant to your specific tax affairs.

3. How we use your data

  • To respond to your enquiry (Legitimate Interests): If you fill out the enquiry form, we'll call or email you to discuss it.
  • To deliver accountancy services (Contract): Once you engage us, we use your data to prepare, file and advise on your accounting and tax affairs.
  • To comply with legal obligations (Legal Obligation): Anti-money-laundering regulations, HMRC record-keeping rules, and similar.
  • To improve the website (Legitimate Interests): Aggregated, anonymised analytics.

4. Who we share your data with

We don't sell your data. We don't pass it to lead aggregators, data brokers, or marketing companies. The only parties who may process your data alongside us are:

  • HMRC and Companies House, where we file returns or accounts on your behalf under our agent authorisation.
  • Accounting software providers (e.g. FreeAgent, Xero, QuickBooks), where you've asked us to set up or manage your bookkeeping.
  • Email and cloud infrastructure providers (e.g. Google Workspace), where your emails and files are stored for our operational use.
  • Professional advisors, occasionally and only with your specific instruction (e.g. a solicitor handling an MVL, a specialist tax counsel for a complex enquiry).

5. Your rights under UK GDPR

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal retention requirements)
  • Object to processing on the basis of legitimate interests
  • Data portability, receive your data in a structured format
  • Complain to the ICO at ico.org.uk

6. How long we keep data

Enquiry data is kept for 12 months from your last interaction with us unless you become a client. Client records are kept for 7 years after the end of the engagement to comply with UK tax, AML and professional regulatory retention requirements. After that they are securely destroyed.

7. Cookies

We use strictly necessary cookies to run the site. Any analytics or marketing cookies require your consent and can be disabled via the cookie banner. We don't use advertising trackers or third-party data-collection scripts.

8. Changes to this policy

We may update this policy from time to time. The "last updated" date above is the date of the most recent change. Any material changes will be flagged prominently on the website.

9. Contact

Any data question, concern or request: please contact us via the enquiry form on this website.